The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Folder Cancel Server (1)
Instructions on how to cancel your server.
Folder Clan Pay / Donations / Add Funds (2)
How to use the Clan Pay / Donation system
Folder Features (7)
Other features such as timed restarts.
Folder Pay for Server (3)
How to pay for your services.
Folder ToS/Refund Policy (1)
Terms of Service and Refund Policy
Folder Upgrade or Downgrade Server (3)
How to change slots, request location moves, and change options.

Most Popular Articles

Article Clan Pay / Donators / Add Funds
Start by going to (here). Login and click My Details, then click Add New Contact. Fill in the information,...
Views: 3969
Article "Private" Vanilla Minecraft Server
Notch now includes a Whitelist feature that can be enabled using /whitelist on You can then use /whitelist add name to add users to the whitelist....
Views: 3494
Article How to cancel server.
The best way is to contact me through email or a support ticket saying you'd like to cancel your server, preferably with any reasons. You can also...
Views: 2709
Article Timed Restarts
Simply put in a ticket in TCAdmin for timed restarts. This can be as simple as, 5am every Weekday, restart my server.  It can also be a...
Views: 2496
Article How to Upgrade and Downgrade
Login at At the top, click on My Services. To the right of the service you want to make changes to, click on the...
Views: 2083